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Billing & Subscription

Manage your Agentix subscription, view usage costs, and understand your billing details.

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Subscription Overview

Your current subscription includes:

• Plan Type: Professional Plan
• Billing Cycle: Monthly
• Next Billing Date: [Date]
• Status: Active

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Usage-Based Pricing

Agentix uses a flexible pricing model based on your actual usage:

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Conversation Credits

• Standard Conversations: Basic interactions
• Premium Conversations: Advanced AI features
• API Calls: Programmatic interactions
• Training Sessions: Agent improvement sessions

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Pricing Tiers

• Free Tier: 1,000 conversations/month
• Starter: $29/month for 10,000 conversations
• Professional: $99/month for 50,000 conversations
• Enterprise: Custom pricing for high-volume usage

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Current Usage

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This Month’s Usage

• Conversations Used: 12,450 / 50,000
• API Calls: 3,200 / Unlimited
• Storage Used: 2.3 GB / 10 GB
• Days Remaining: 15 days

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Usage Breakdown

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Billing History

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Recent Invoices

• December 2024: $99.00 - Professional Plan
• November 2024: $99.00 - Professional Plan
• October 2024: $99.00 - Professional Plan

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Payment Methods

• Primary Card: **** **** **** 1234
• Expires: 12/2026
• Billing Address: [Your Address]

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Plan Comparison

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Usage Alerts

Set up notifications to monitor your usage:

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Alert Settings

• Usage Threshold: 80% of monthly limit
• Email Notifications: Enabled
• SMS Alerts: Disabled
• Dashboard Warnings: Enabled

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Current Alerts

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Cost Optimization

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Usage Tips

• Monitor Regular Usage: Track daily usage patterns
• Optimize Responses: Reduce unnecessary interactions
• Use Caching: Implement response caching
• Batch Operations: Combine multiple API calls

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Cost-Saving Features

• Auto-scaling: Automatic resource adjustment
• Efficient Models: Use appropriate AI models for tasks
• Response Optimization: Reduce response complexity when possible
• Smart Routing: Direct queries to most efficient agents

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Payment Management

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Update Payment Method

1. Go to Billing → Payment Methods
2. Click “Add New Card”
3. Enter card details
4. Set as primary payment method

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Billing Address

Update your billing information:

• Company Name: [Your Company]
• Address: [Your Address]
• Tax ID: [Your Tax ID]
• Country: [Your Country]

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Invoice Details

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Download Invoices

• PDF Format: Standard invoice format
• CSV Export: For accounting systems
• Detailed Breakdown: Itemized usage costs
• Tax Information: Tax calculations and details

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Invoice Components

• Base Subscription: Monthly plan cost
• Usage Charges: Overage fees
• Taxes: Applicable taxes
• Discounts: Applied discounts or credits

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Enterprise Billing

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Custom Pricing

For high-volume usage, contact us for custom pricing:

• Volume Discounts: Reduced rates for high usage
• Annual Contracts: Yearly billing options
• Custom Features: Tailored functionality
• Dedicated Support: Priority assistance

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Enterprise Features

• Unlimited Usage: No conversation limits
• Custom AI Models: Tailored AI capabilities
• Dedicated Infrastructure: Isolated resources
• SLA Guarantees: Service level agreements

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Support & Assistance

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Billing Support

Get help with billing questions:

• Email: [email protected]
• Phone: 1-800-AGENTIX
• Live Chat: Available 24/7
• Documentation: Self-service resources

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Common Questions

• How is usage calculated?: Each conversation counts as one usage
• What happens if I exceed limits?: Overage charges apply
• Can I change plans?: Yes, upgrade or downgrade anytime
• Are there refunds?: Refunds available within 30 days

Update Payment Method

Manage your payment information

Contact Billing Support

Get help with billing questions